I've heard this complaint quite a bit in the last few weeks.
Entrepreneurs put tons of effort into training new employees to support their businesses. It's never considered wasted time until it becomes a repeated cycle and your training someone new every quarter. That time could be well spent on developing a new product or wrapping up a project early for a client.
In my experience business owners spend less time training when they have successfully documented their processes/procedures. Documented processes should be step by step process that anyone would be able to pick up and follow, including new employees.
Having these processes documented affords business owners the following:
- Less time training new hires.
- Know the skillset required to fill the open position.
- The ability to identify task to delegate.
- Offer a consistent customer experience.
As small business owners we have many responsibilities and little time. Managing our time efficiently is a key to our success.
Check my website www.growthprotocol.com for more details on creating a customized operations manual for your business.