There are massive differences between B2B and B2C companies when it comes to support, whether it’s IT, human resources or web content. B2B businesses need to be massive in size in order to support the need for their own departments to take care of every nook and cranny. Specifically with tech-related services, many smaller or mid-sized B2B businesses need around the clock support (such as with web hosting) in order to keep a competitive edge.
Is your B2B businesses equipped with the right amount of high quality outsourced support? If not, it may be time to research new options and ensure your existing infrastructure is top notch. Here are some of the most surprising B2B companies that could benefit from better outsourcing:
1. Medical marijuana businesses
When a medical marijuana business is serving doctors’ offices and other types of firms, it’s crucial to balance professionalism with prime customer service. This means a flawless online presence, especially if you offer online ordering for in-store pickup. This type of business is also fraught with controversy in some parts of the world, which makes having the best support crucial.
2. Water suppliers
Supplying water to offices is a highly competitive field, so no wonder only the best will thrive. It requires the kind of logistics and web presence that’s glitch-free, which means intense IT support at all levels. If you supply water or any other consumable resources to fellow businesses, you need all the support you can get.
3. Employment services
Whether you call yourself a temp agency or specialize in another form of employment placement, you’re serving all types of clients. For your B2B clients, this means making sure everyone abides by local, state and federal laws (which means human resources outsourcing for some tasks) as well as an easy user interface for all your digital needs. One error could cost someone their job, which makes employment services in high demand for extra support.
4. Professional photographers for businesses
Whether you provide aerial photography for real estate agencies or snap photos for a number of journals, creative types can often struggle with daily administrative tasks. Outsource these jobs, such as bookkeeping and payroll, so you can focus on your art, networking and keeping clients happy.
As a B2B provider, your needs are unique and there’s no way you can do them all. Rely on top quality outsourced support to keep your business humming.
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