More and more I hear this from people who have been given promotions or head hunted from other companies only to be treated badly when they step into their new role. If a person has made the cut for that coveted position, they have most likely worked hard to earn it. A downturn in the economy does not give employers permission to treat people badly. We may have the luxury of more talented candidates to choose from, but once the choice is made don’t take these folks for granted.
It is important to remember that the employer/employee relationship runs both ways. The gratitude a recently promoted worker feels will most likely be obvious. The employer however needs to be equally grateful. Finding people you believe in enough to serve up more of your company’s responsibility to isn’t easy. When we as employers start to take our staff, regardless of their position, for granted we devalue them as people. If they sense that, their work will begin to reflect it. Productivity goes down. Attitudes become more jaded. They start to question why they are there. Loyalty to you and your business will evaporate.
When people aren’t acknowledged for their effort or treated respectfully, it plays on their self-esteem. The lower their self-esteem, the more likely they are to make mistakes, in turn lowering their self-esteem. It’s a downward spiral.
If you have promoted someone recently, or poached an executive away from another company, with the hope that he/she will be the rock star your business needs, treat them as such. If that person isn’t fulfilling your expectations you have no one to blame but yourself. You made the choice. You created the job. You are their leader. If they fail, you have failed.
People at all levels of business want to know they are making a contribution. Make sure you let them know how and how much on a regular basis. They will reward you with loyalty and good work. Two ingredients needed from employees for any business to succeed.
When was the last time you praised your team?
Caird Urquhart is Founder and President of Newroad Coaching, a boutique coaching firm providing one-on-one personal and business coaching services and also author of 30 Ways To Better Days: How to Rally After You’ve Been Dumped. Find Newroad Coaching on their blog and on Twitter and YouTube.