5 perfect ways to establish close relationships with your returning customers

Internet is full of articles on how to turn your online customers into returning ones. But very few of those prompt what the next steps should be. Ok, let’s assume you managed to hook a bunch of customers who registered in your store and who visit your website from time to time. But how can you bring these relationships to the next level and build close friendship for a long period of time? Here comes a bunch of tips on how you can do establish close relationships with returning clients.

Remember about their birthday

Being a friend of a customer doesn’t come far away from being a real life friend. For example, it is always a good tone to send an e-card on their birthday and maybe even offer a coupon code with a discount. With such strategy you kill two birds with one stone. Firstly, you remind about your store. Secondly, you establish good relationships with a customer.

Make sure they get special offers

Nothing can make a customer feel more valued than an exclusive discount. This can be fulfilled via special emails with a unique link or code.

Another good way is to grant your returning customers special Group Statuses e.g. Silver, Golden and Platinum customer. After that you can add custom options for each group and display relevant discounted prices for each group. And don’t forget to point your customers’ attention to the fact that they have a discounted price. Labels or banners near each price would work perfectly for that.

Offer pre-sale access

Another good way to make your customers feel special is to give them access to pre-sale products. Such approach lets you to some extent study the demand for the items in the new collection. Additionally, it shows much you value your clients.

marketing campaigns

Make emails personalized

We recommend you to take use of the data mining process and make the email marketing campaigns you send to your customers personalized. Be it simply their name mentioned in the email or congratulations on some national holiday, clients would definitely value your individual approach.

Introduce points system

The practice of bonus points works really well not only for making your customers returning, but also for making your relationships stronger. With the increasing discount rate or bonus points that one can spend on some additional services, you make your customer involved in an easy game with real prizes. They would love to get something back for the purchases they make at your store and bonus points system works really well in this case.

Your turn

I hope that this article would help you to say thank you to your regular customers in at least 5 great ways. Share your tips in the comments!

126 COMMENTS

  1. Do you mind if I quote a couple of your articles as long as I provide credit and sources back
    to your webpage? My blog site is in the exact same area of interest as
    yours and my users would truly benefit from a lot of the information you present here.
    Please let me know if this alright with you. Appreciate it!

  2. I’m impressed, I have to admit. Genuinely rarely should i encounter a weblog that’s both educative and entertaining, and let me tell you, you may have hit the nail about the head. Your idea is outstanding; the problem is an element that insufficient persons are speaking intelligently about. I am delighted we came across this during my look for something with this.

  3. Thanks for any other great article. The place else may just anybody get that kind of info in such an ideal means of writing?
    I have a presentation subsequent week, and I’m on the search for such info.

  4. Great post. I used to be checking continuously this weblog and I am impressed! Extremely helpful info specifically the ultimate phase :) I maintain such info much. I used to be looking for this certain info for a long time. Thank you and best of luck.

  5. Thank you for sharing excellent informations. Your web site is very cool. I’m impressed by the details that you have on this blog. It reveals how nicely you perceive this subject. Bookmarked this website page, will come back for extra articles. You, my pal, ROCK! I found just the information I already searched all over the place and simply could not come across. What a perfect web-site.

  6. Usually I do not read post on blogs, however I wish to say that this write-up very forced me to check out and do it! Your writing style has been surprised me. Thank you, quite great post.

  7. of course like your website but you need to check the spelling on quite a few of your posts. A number of them are rife with spelling problems and I find it very troublesome to inform the truth however I’ll surely come again again.

  8. Hey. Very cool site!! Man .. Beautiful .. Amazing .. I’ll bookmark your website and take the feeds also…I am satisfied to find so much helpful info here in the post. Thanks for sharing…

  9. Thanks for helping me to acquire new suggestions about desktops. I also possess the belief that one of the best ways to keep your notebook computer in excellent condition is with a hard plastic-type material case, or shell, that will fit over the top of your computer. A lot of these protective gear tend to be model specific since they are manufactured to fit perfectly across the natural casing. You can buy all of them directly from the owner, or from third party places if they are readily available for your laptop, however not all laptop could have a spend on the market. Again, thanks for your guidelines.

  10. I haven’t checked in here for some time as I thought it was getting boring, but the last several posts are really great quality so I guess I will add you back to my daily bloglist. You deserve it my friend. :)

  11. Hello, Neat post. There’s an issue along with your site in internet explorer,
    may check this? IE still is the marketplace leader and a
    good portion of other people will leave out your fantastic writing because of this problem.

  12. Hi! Someone in my Facebook group shared this site with us
    so I came to look it over. I’m definitely loving the information. I’m bookmarking and will be tweeting this to my
    followers! Superb blog and great design and style.

  13. Hello there! Do you know if they make any plugins to safeguard against hackers?
    I’m kinda paranoid about losing everything I’ve worked
    hard on. Any recommendations?

  14. Hey There. I found your blog using msn. This is an extremely well written article. I’ll make sure to bookmark it and come back to read more of your useful information. Thanks for the post. I’ll definitely comeback.

  15. When someone writes an paragraph he/she retains the plan of a user in his/her mind that how a user can understand it. Therefore thatís why this article is outstdanding. Thanks!

  16. Thanks for revealing your ideas. Another thing is that college students have an option between government student loan along with a private student loan where it really is easier to go with student loan debt consolidation reduction than over the federal student loan.

  17. I like the helpful info you provide in your articles. I will bookmark your weblog and check again here frequently. I am quite certain I’ll learn plenty of new stuff right here! Best of luck for the next!

  18. Hi! I just wanted to ask if you ever have any problems with hackers? My last blog (wordpress) was hacked and I ended up losing a few months of hard work due to no back up. Do you have any methods to protect against hackers?

  19. Thanks for the several tips contributed on this weblog. I have seen that many insurance companies offer prospects generous savings if they favor to insure a few cars together. A significant amount of households currently have several cars these days, especially those with more aged teenage youngsters still located at home, and the savings for policies can certainly soon mount up. So it makes sense to look for a great deal.

  20. Wonderful blog! Do you have any hints for aspiring writers? I’m planning to start my own blog soon but I’m a little lost on everything. Would you recommend starting with a free platform like WordPress or go for a paid option? There are so many choices out there that I’m totally confused .. Any recommendations? Thanks a lot!

  21. When I originally commented I clicked the “Notify me when new comments are added” checkbox and now each time a comment is added I get three emails with the same comment. Is there any way you can remove people from that service? Many thanks!

  22. Iím gone to tell my little brother, that he should also pay a quick visit this webpage on regular basis to take updated from most recent information.

  23. Today, I went to the beach front with my children. I found a sea shell and gave it to my 4 year old daughter and said “You can hear the ocean if you put this to your ear.” She placed the shell to her ear and screamed. There was a hermit crab inside and it pinched her ear. She never wants to go back! LoL I know this is completely off topic but I had to tell someone!

  24. I have learned some important matters through your blog post post. One other thing I would like to convey is that there are plenty of games on the market designed specifically for preschool age little ones. They consist of pattern recognition, colors, pets, and styles. These often focus on familiarization as an alternative to memorization. This will keep a child engaged without sensing like they are studying. Thanks

  25. magnificent issues altogether, you simply received a logo new reader. What may you suggest in regards to your put up that you simply made some days ago? Any certain?

  26. Pretty nice post. I just stumbled upon your weblog and wanted to say that I’ve really enjoyed browsing your blog posts. In any case I’ll be subscribing to your rss feed and I hope you write again soon!

  27. I will also like to state that most people that find themselves devoid of health insurance are typically students, self-employed and those that are jobless. More than half in the uninsured are really under the age of 35. They do not experience they are wanting health insurance simply because they’re young plus healthy. Its income is frequently spent on houses, food, and entertainment. Many people that do represent the working class either full or as a hobby are not supplied insurance via their work so they head out without with the rising cost of health insurance in the us. Thanks for the thoughts you share through this site.

  28. With havin so much content and articles do you ever run into any issues of plagorism or copyright violation? My site has a lot of exclusive content I’ve either written myself or outsourced but it seems a lot of it is popping it up all over the web without my authorization. Do you know any methods to help reduce content from being stolen? I’d certainly appreciate it.

  29. I am extremely impressed with your writing skills as well as with the layout on your weblog. Is this a paid theme or did you modify it yourself? Either way keep up the nice quality writing, it’s rare to see a nice blog like this one these days..

  30. I and my buddies happened to be looking through the good secrets and techniques from your website then at once I had a horrible suspicion I had not expressed respect to the web site owner for those techniques. All the young men ended up absolutely excited to study all of them and have in effect really been using them. I appreciate you for truly being quite helpful and also for getting variety of incredibly good themes most people are really needing to learn about. Our sincere apologies for not expressing gratitude to earlier.

  31. I have observed that car insurance firms know the cars which are prone to accidents along with other risks. Additionally, these people know what kind of cars are susceptible to higher risk as well as the higher risk they have got the higher a premium rate. Understanding the uncomplicated basics with car insurance will assist you to choose the right types of insurance policy that can take care of your family needs in case you become involved in an accident. Thank you for sharing the actual ideas on the blog.

  32. Hi would you mind sharing which blog platform you’re working with? I’m looking to start my own blog in the near future but I’m having a hard time deciding between BlogEngine/Wordpress/B2evolution and Drupal. The reason I ask is because your layout seems different then most blogs and I’m looking for something completely unique. P.S My apologies for being off-topic but I had to ask!

  33. You could definitely see your skills within the work you write.
    The world hopes for even more passionate writers such as you who are
    not afraid to mention how they believe. Always go after your heart.

  34. I’m not sure where you’re getting your info, but great topic.
    I needs to spend some time learning much more or understanding
    more. Thanks for great info I was looking for this info for my mission.

  35. Another thing I’ve really noticed is always that for many people, less-than-perfect credit is the result of circumstances past their control. For instance they may happen to be saddled with illness so they have substantial bills going to collections. It may be due to a work loss or inability to work. Sometimes divorce can truly send the finances in the wrong direction. Many thanks for sharing your notions on this site.

  36. Howdy! This post could not be written any better!
    Reading through this post reminds me of my good
    old room mate! He always kept talking about
    this. I will forward this page to him. Fairly certain he will
    have a good read. Thank you for sharing!

LEAVE A REPLY

Please enter your comment!
Please enter your name here